Accessibility Statement
Last updated: March 2026
1. Our Commitment
Trust My Landlord Ltd is committed to ensuring that our website and platform are accessible to all users, including those with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA and continuously work to improve the accessibility of our digital services.
2. What We're Doing
We have taken the following steps to make our website accessible:
- Semantic HTML: We use proper heading structures, landmarks, and semantic elements to ensure screen readers can navigate our content effectively.
- Keyboard navigation: All interactive elements on our website can be accessed and operated using a keyboard alone.
- Colour contrast: We maintain sufficient colour contrast ratios between text and background colours to ensure readability.
- Alt text: All meaningful images include descriptive alternative text.
- Responsive design: Our website adapts to different screen sizes and devices, including mobile phones and tablets.
- Form labels: All form fields include clear, descriptive labels.
- Focus indicators: Interactive elements display visible focus indicators for keyboard users.
3. Known Limitations
While we strive for full accessibility, some areas of the website may not yet fully meet WCAG 2.1 Level AA standards. As the platform is currently in pre-launch development, we are actively working to identify and address any accessibility issues before the full platform launches. We welcome feedback on any accessibility barriers you encounter.
4. Assistive Technologies
Our website is designed to be compatible with common assistive technologies, including:
- Screen readers (e.g., JAWS, NVDA, VoiceOver)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
5. Feedback
We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing any part of our site, or if you have suggestions for improvement, please contact us:
Email: [email protected]
Address: Trust My Landlord Ltd, 128 City Road, London, EC1V 2NX
We aim to respond to accessibility feedback within 5 working days.
6. Enforcement
If you are not satisfied with our response to your accessibility concern, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.
7. Review
This accessibility statement is reviewed regularly and updated as we make improvements to our website and platform.
