For Tenants

Rent with confidence

Trust My Landlord gives you the transparency you deserve. Check landlord reputations, report issues with evidence, and hold your landlord accountable — all in one place.

Why Tenants Love Trust My Landlord

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Check Before You Rent

Search a property or landlord before signing your tenancy. See their Trust Score, history, and how they handle issues.

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Evidence-Based Reporting

Report maintenance issues, communication failures, or compliance concerns using our structured, evidence-backed framework.

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Track Resolution

Monitor how your landlord responds to reported issues. Their resolution behaviour directly impacts their Trust Score.

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Verified & Secure

Your data is protected. Only verified tenancies contribute to scores — no anonymous reviews or unverified claims.

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Fair & Balanced

The platform considers both sides. Landlords can respond to reports, and resolution behaviour is rewarded.

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Your Voice Matters

Every verified report contributes to a more transparent rental market. You are helping to raise standards for everyone.

How It Works for You

1

Create your account

Sign up for free and register your tenancy. You can upload your tenancy agreement, or your landlord/agent can invite you directly.

2

Your tenancy is verified

We validate your tenancy to ensure all reports are linked to genuine rental relationships. This protects everyone.

3

Report issues transparently

If something goes wrong, use our structured reporting framework. Upload evidence, describe the issue, and submit.

4

Your landlord responds

Your landlord or agent receives the report and can respond, resolve, or escalate. Their actions are tracked.

5

The Trust Score updates

Based on verified outcomes, the landlord's Trust Score evolves. Good landlords are recognised. Poor performers are visible.

Know Your Rights

With the end of Section 21 no-fault evictions, tenants in England now have stronger protections than ever. Trust My Landlord helps you understand and exercise your rights.

  • Your landlord cannot evict you without a valid reason
  • You have the right to a safe, well-maintained home
  • You can report issues without fear of retaliatory eviction
  • Your landlord must respond to maintenance requests in a reasonable timeframe
  • You have the right to know your landlord's track record

Ready to rent with confidence?

Sign up for early access and be the first to know when the Tenant Portal launches.

Join Early Access