Elevate your agency. Prove your standards.
Trust My Landlord gives letting agents an independent, verified platform to showcase service quality, improve tenant communication, and win more instructions.
In a competitive market, reputation is everything.
Letting agents operate in a crowded market where differentiation is difficult. Online reviews are unreliable, often anonymous, and rarely verified.
Trust My Landlord changes this. By providing an independent, evidence-based Trust Score for every managed property, your agency can demonstrate real service quality — not just marketing claims.
Landlords choosing an agent want proof of professional management. Tenants want confidence that their agent will be responsive. Your Trust Score delivers both.
Win More Instructions
Landlords can compare agent performance using verified Trust Scores. A strong score wins business.
Streamline Communication
Structured reporting means fewer phone calls, clearer issue tracking, and faster resolution.
Demonstrate Compliance
Your Trust Score reflects compliance indicators — valuable for regulatory requirements and landlord confidence.
Built for Agencies
Agency-Level Dashboard
Manage all your properties and tenancies from a single portal. See Trust Scores across your entire portfolio at a glance.
Tenant Invitations
Invite tenants directly from your portal. They register via your link and are automatically verified — no tenancy agreement upload needed.
Portfolio Analytics
Track performance trends across your managed properties. Identify areas for improvement and celebrate successes.
Structured Issue Reports
Receive clear, evidence-based reports from tenants. No more vague complaints — every report follows our structured framework.
Response Tracking
Your response times and resolution quality are tracked. Demonstrate to landlords that your agency delivers on its promises.
Landlord Confidence
Share your agency Trust Score with prospective landlord clients. Independent verification of your service standards.
How It Works for Agents
Register your agency
Create your agency account and set up your portal. Add your managed properties and landlord clients.
Invite tenants
Send portal invitations to tenants for each managed property. They're automatically verified through your agency link.
Manage through the platform
When tenants report issues, you receive structured notifications. Respond, assign, and resolve through your agency dashboard.
Track and improve
Monitor response times, resolution rates, and tenant satisfaction across your portfolio. Use insights to improve service.
Showcase your score
Your agency Trust Score reflects real performance. Share it with prospective landlord clients and display it with confidence.
Why Trust My Landlord Is Different
Unlike review sites, Trust My Landlord is built on verified data and structured reporting.
Verified tenancies only
No anonymous reviews. Every data point comes from a validated rental relationship.
Evidence-based reporting
Structured framework with documentation requirements. Fair and balanced.
Both sides considered
Agents can respond to every report. Resolution behaviour is rewarded in the algorithm.
Independent and transparent
Trust My Landlord is not affiliated with any landlord, agent, or tenant organisation.
Ready to elevate your agency?
Join early access and position your agency ahead of the competition.
Join Early Access